In practice, we are available for you on Saturdays, Sundays and public holidays from 10:00 am to 4:00 pm.
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Private medical emergency service in Frankfurt am Main. Home visits and treatment in private practice.
- Available around the clock, quick initial assessment
- Experienced team of doctors, German medical license
- Treatment on site, mobile diagnostics possible
- Clear recommendation, follow-up care if needed
Important information for emergencies
In case of serious injuries or life-threatening conditions, please call 112 immediately.
For urgent but non-life-threatening medical conditions, you can reach our private medical emergency service around the clock on 069 / 348 711 75.
Depending on the situation, treatment will take place at your location or in our private practice.
This is how the emergency service works
In our emergency service, we rely on clear communication, structured processes, and medical experience to ensure safety and guidance in acute situations.
Call and initial assessment
Organization of care
Examination and treatment
Classification and further procedure
Clear processes for quick orientation and safety
Our services in the private medical emergency service
We provide personal and reliable care for acute conditions, either at your location or in our private practice.
Acute treatment
Injections and infusions, wound care, dressing changes, and symptom-oriented treatment for acute conditions.
Diagnostics as needed
12-lead ECG, ultrasound of abdomen and heart depending on the situation, blood sampling and laboratory tests, urine test, streptococcus test, Covid 19 antigen test, Covid 19 PCR test, antibody test in the blood and thrombosis test.
Examination and basic care
Blood pressure, pulse, blood sugar, clinical examination, neurological examination as needed.
Prescriptions and certificates
Prescriptions, certificates and medical attestations, insofar as medically justifiable and requested.
Your doctors in acute situations
Our doctors are experienced in acute care and private emergency services. With calm assessment, clear communication, and medical expertise, they provide security and guidance in acute situations.
Dr. med. Andreas Wimmers
Specialist in General Practice and Owner
Soufiane Boulaaouin
Specialist in General Practice and Owner
Dr. med. Julia Bille
Marko Ortlauf
Why our private medical emergency service
Medical care that is patient-centred and well-organised
Quick medical assessment
You will quickly receive an initial medical assessment and learn what kind of care is appropriate in your situation.
Home visit or private practice
Depending on your symptoms, we will treat you at your location or in our private practice.
Experienced in acute situations
Our medical team works in a structured, calm and medically sound manner, even when speed is essential.
A clear plan instead of uncertainty
You will receive an understandable assessment and concrete recommendations on what makes sense now and how to proceed.
Follow-up care, if needed
If a check is advisable, we will contact you again or discuss the next steps with you.
Who is the emergency service suitable for?
Suitable for patients with acute symptoms who desire fast, personal medical care, either at home or in our private practice.
- Private insured & Assistance
- Additional insured & Self-payers
- People needing urgent assessment
- People who require medical care on weekends or public holidays
Costs and billing
Billing according to the fee schedule for physicians (GOÄ)
- Privately insured: Costs are usually reimbursable
- Legally insured: Self-pay service
- International: Payment after treatment
You will receive a detailed invoice afterwards
Frequently Asked Questions
How quickly can a doctor get to me?
After the call, we will give an initial assessment and coordinate the journey depending on the urgency and current operational situation.
What should I have ready when I call?
Helpful information includes age, main symptoms, duration of symptoms, pre-existing conditions, medications, and known allergies.
What can be investigated on site?
Depending on the situation, possible tests include ECG, ultrasound, blood sampling and various rapid tests.
Can I also receive help if I am not privately insured?
Yes, self-paying clients can use the service. We will provide you with clear instructions on how to proceed.
Is support available in English?
Yes, service in English is possible if needed.
When should I call 112?
In case of symptoms that may be life-threatening, for example loss of consciousness, severe shortness of breath, sudden severe chest pain with worsening, paralysis.